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Momentum
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Momentum Care

Now you’re a Momentum Caravan owner, there are some things you need to know to make owning your Momentum Caravan a more pleasurable experience.

Servicing my Momentum Caravan

Your Momentum Caravan has many moving pieces that require checking, adjusting, lubrication, and inspection on a regular basis, no different from a car or a boat. In fact, there are even more systems in a caravan than almost any other vehicle. It’s important to take care of these systems properly and by suitably qualified persons to ensure any potential problems are discovered and addressed at the earliest possible time to prevent unnecessary wear or failures.
 

Every Momentum Caravan comes with a minimum maintenance and service schedule designed to keep your Momentum Caravan running in tip-top condition for trouble-free holidays. Please consult your Owners Service & Warranty handbook for full details of the minimum maintenance requirements for your Momentum Caravan here.

 

Failure to service your Momentum Caravan in line with the minimum maintenance and service schedule may affect your ability to make a valid warranty claim.

Making a warranty claim

Your Momentum Caravan comes with a manufacturer's warranty, a structural warranty plus appliance and component warranties for selected components of your caravan. We know if you do have an issue, it can be frustrating to take care of, so we’ve developed this list to assist you with making a warranty claim.

​

For items manufactured by Momentum Caravans only, which include:

  • Walls

  • Floor

  • Roof

  • Cabinetry (excluding hardware)

  • Wiring (Not components such as lights, switches, etc)

  • Plumbing (Excluding pumps and tapware)

  • Toolboxes and Armor Edge Corner Protection System

Please complete the warranty claim form here.

For all other claims, please consult with your owners’ documents and individual product warranties provided at handover​.​

Velocity (6).png

Momentum Care

Now you’re a Momentum Caravan owner, there are some things you need to know to make owning your Momentum Caravan a more pleasurable experience.

Servicing my Momentum Caravan

Your Momentum Caravan has many moving pieces that require checking, adjusting, lubrication, and inspection on a regular basis, no different from a car or a boat. In fact, there are even more systems in a caravan than almost any other vehicle. It’s important to take care of these systems properly and by suitably qualified persons to ensure any potential problems are discovered and addressed at the earliest possible time to prevent unnecessary wear or failures.
 

Every Momentum Caravan comes with a minimum maintenance and service schedule designed to keep your Momentum Caravan running in tip-top condition for trouble-free holidays. Please consult your Owners Service & Warranty handbook for full details of the minimum maintenance requirements for your Momentum Caravan here.

 

Failure to service your Momentum Caravan in line with the minimum maintenance and service schedule may affect your ability to make a valid warranty claim.

Making a warranty claim

Your Momentum Caravan comes with a manufacturer's warranty, a structural warranty plus appliance and component warranties for selected components of your caravan. We know if you do have an issue, it can be frustrating to take care of, so we’ve developed this list to assist you with making a warranty claim.

​

For items manufactured by Momentum Caravans only, which include:

  • Walls

  • Floor

  • Roof

  • Cabinetry (excluding hardware)

  • Wiring (Not components such as lights, switches, etc)

  • Plumbing (Excluding pumps and tapware)

  • Toolboxes and Armor Edge Corner Protection System

Please complete the warranty claim form here.

For all other claims, please consult with your owners’ documents and individual product warranties provided at handover​.​

Brand
Components
Contacts
Al-ko
Suspension Axles Couplings Jockey wheels
(03) 9997 4500
Arizon (Victron)
Solar and batteries Battery Management
salesaustralia@victronenergy.com
Aussie Traveller
Entry Door Windows Roof hatches Washing Machine Audio visual products Awnings
(03) 9357 6565
BMPro
Battery Management Sway Control
(03) 9763 0962
Caravan Camping Australia
(03) 9305 1555
Coast to Coast
(03) 9930 0500
Cruisemaster
Suspension and couplings
(07) 3624 3800
D'flector
Stoneguards
1300 062 343
Dometic
Appliances
1800 212 121
Holroyd
Brakes
(03) 9763 0962
Leisure Tec (MyCoolman)
1300 072 018
NCE
Appliances
(03) 9930 0500
Ranger RV
Hardware
(03) 9357 6440
Razor RV
Hardware
(03) 9308 4405
Rhino Chassis
(03) 8313 2939
Road Runner Chassis
(03) 9303 9299
Safety Dave
Rear view camera systems
1800 072 338
Swift appliance group
Cooking appliances Hot Water systems
(03) 9359 3068
Thetford
Stoves Grills Toilets
(03) 9358 0700

For any other contact information or if you are unsure how to proceed, please contact your selling dealer to discuss your concern.

Preferred conctact method
Area of caravan affected

By clicking “Submit Now” button, you acknowledge that all information provided on this form is true and correct and that submission is not acceptance of any claim. A claim consultant will review the submission and assist with information or co-ordination of a claim assessment. I furthermore, confirm that Momentum Caravans and its affiliated partners may use the information contained within the form, in line with our privacy policy to substantiate or act on any claim.

Warranty claim form

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